How to Upgrade SugarCRM-5.2.0 to 6.2.0



SugarCRM can not be upgraded directly from version 5.2.x to 6.2.x. Its a multistep process. You have to upgrade SugarCRM to version 5.5.zx then from 5.5.x to 6.2.x. Below is the outlined procedure for that.

Step1: Check the server for Apache,PHP and MySQL version. (My server was having lower versions so I had to upgrade php and mysql before upgrading SugarCRM)
Step2: Login to SugarCRM with admin user or same access level user.
Step3: Click on Admin link
Step4: Scroll down and Click on Upgrade Wizard
Step5: Click Next, Next, when it asked for upload upgrade file go to website and download the suitable file according to your current version. I have download all the below files once as to avoid download them again and again.

Step6: After upload the suitable file complete the steps and on last step it will give you link of “DONE”. Click on that and logout
Step7: Repeat the step4 to step6 again for upgrade to 5.5.1 to 6.0.4 and one more time for 6.0.4 to 6.2.0

  • Dear Ramesh,

    We have some issues in the upgradation, the process which you have said
    After uploading the upgrade file, the page get re directed to the homepage.

    Could you please get back to me on +91 9953 200 299,

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